FAQs

General Questions

What types of metalwork services do you provide?

We offer a wide range of services including custom metal fabrication, welding, metal repairs, ornamental metalwork, and structural metalwork. We work with various metals such as steel, aluminum, brass, and copper.

Do you provide custom designs?

Yes, we specialize in custom metalwork. Our team can work with your designs or help you create a design that fits your needs.

How do I get a quote for my project?

You can contact us via phone, email, or our website to discuss your project. We'll need details such as dimensions, material preferences, and design specifications. After reviewing your information, we'll provide a detailed quote.

What is your turnaround time for a project?

Turnaround time depends on the complexity and size of the project. We aim to complete most projects within 2-4 weeks, but we will give you a more accurate timeline once we understand your specific requirements.

Do you offer installation services?

Yes, we provide installation services for many of our metalwork projects. Our team ensures that everything is installed safely and correctly.

What materials do you work with?

We work with a variety of metals including but not limited to steel, stainless steel, aluminum, brass, and copper. If you have a specific material in mind, please let us know.

What are the benefits of choosing metal over other materials?

Metal is durable, long-lasting, and can be designed to fit many styles and applications. It is also resistant to weather, fire, and pests, making it an excellent choice for both indoor and outdoor projects.

Can you match existing metalwork?

Yes, we can match or complement existing metalwork. Please provide us with photos or samples, and we will do our best to create a cohesive look.

Do you offer finishes and coatings?

Yes, we offer a variety of finishes and coatings, including powder coating, painting, galvanizing, and patinas. These finishes can enhance the appearance and durability of your metalwork.

Project-Specific Questions

How do I maintain my metalwork?

Maintenance depends on the type of metal and finish, but generally, our products require a service check twice a year to maintain warranty. Our industry lead finishes can be power washed easily just like a car to be cleaned. 

Can you provide examples of past projects?

Absolutely. We have a portfolio of completed projects that we can share with you. We also have hundreds of happy clients over the 30 years in business an and can provide referrals upon request.

What are the payment terms?

We require a deposit of (10%)  for drawings and full size samples for approval by client. We then request a (45%) draw to begin work and (45%) balance due upon completion of the project.

Do you provide warranties or guarantees?

Yes, we are certified and insured to operate as a metal craftsman contractor. We prioritize safety and compliance with all local regulations.

Can you handle large-scale commercial projects?

Yes, we have the capability and experience to manage both residential and large-scale commercial projects. Our team is equipped to handle projects of any size.

Miscellaneous Questions

Are you licensed and insured?

Yes, we are fully licensed and insured to operate as a metal craftsman contractor. We prioritize safety and compliance with all local regulations.

How do I contact you for more information?

You can reach us via phone, email, or through our website's contact form. We are happy to answer any additional questions and discuss your project in detail.